If your dispute is accepted and disputed information is updated, we will send your updated report.
Hence, we have automated the process of collecting the branch details from you at the time of initiating the dispute.
Providing the branch details will enable the bank route your dispute to the correct branch which will help expediting the dispute process.
If you already have access to my CIBIL, the status of your dispute will also be updated under the ‘Dispute Status’ tab (as indicated in the below image).
If your dispute is accepted and disputed information is rectified by the credit institution, we will provide an updated report to you which will be available in your my CIBIL account.
We maintain the credit history of individuals as reported by Member Credit Institutions.
The decision to grant a loan is solely dependent on the credit policy of the Credit Institution.
Please contact your credit institution to report the missing information to CIBIL.
Certain banks cannot resolve your dispute unless they have the branch where you have obtained the loan from.
CIBIL cannot make a change to your Credit Information Report (CIR) until authorized by the Credit Institution.
This could either mean that CIBIL cannot update the information basis data provided by the credit institution or the credit institution has rejected your dispute.
The onus lies with the CIs to report the complete and accurate data to CIBIL.